Not just a forefront equipment-manufacturer, GCC is also determined to be a service provider as well.
the GCC slogan conveys
our business philosophy perfectly.
“Innovation” appears to be the focal subject of conversation that concerns the majority of our industry at present.
However, in GCC, a customer-oriented innovation approach is an aspiration that we are striving to accomplish and actualize. We exert not only to satisfy customers’ needs but also endeavor to exceed their expectations. We believe that customers attract each other to build an integral customer-centric network that supports our products and services.
Based on this notion, to GCC, the purpose and definition of innovation encompass all aspects of corporate-customer interaction, including: R&D, sales, marketing, customer service and more. For everything that we do, our core value is always aimed at one objective, that is, how to better serve our customers. As we acknowledge that customers should always be our first priority; resultantly, the innovation and the peripheral product development fuse together to steer our corporate value; if not, we merely do things in vain, no matter how successful we are.
Not just a forefront equipment-manufacturer, GCC is also determined to be a service provider as well. With many years of valuable experiences, we have developed a designed service & support methodology to meet specific needs of a very discerning customer base. GCC has a number of additional support functions like technical service training, help desk for immediate service assistance, on-line support and more. Also adding to that, GCC’s Application Labs offer monthly showcases and demo videos for our customers to learn how to best utilize our systems for new applications. It is GCC’s ongoing commitment to strengthen and expand our operation to offer our customers a wide variety of world class level of service and support.